Privacy Notice

Privacy Notice

Who we are

Our website address is: http://themusicpartnership.test.

What personal data we collect and why we collect it

Website visitors

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you submit a contact form, information we may ask for includes: Personal information (such as name, date of birth, school and contact information), Characteristics (such as special educational needs and free school meal eligibility), Permissions (such as photography and video permissions)


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

We routinely share information with: Our education partners and funders where required to enable activity to proceed safely or to provide statistical analysis related to funding.  Music Service Teachers / Tutors, Ensemble Group Leaders and Music Service Managers.  Schools, the Department for Education (DfE), Arts Council England, in the form of statistical analysis.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We hold pupil and parent data in line with the ‘Retention Guidelines for Schools’ provided by the ‘Information and Records Management Society’.  As we provide a service to pupils from Early Years through to the end of Secondary Education, and many individuals opt in and out of lessons several times during their education, we follow the retention timescales for the Secondary phase.


The retention period is therefore the date of birth of the pupil + 25 years. 

Parent data and records are retained in line with the timescales for the corresponding pupil data.


What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Complaints or queries

Entrust Music Service Staffordshire (as lead partner for The Music Partnership) tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address above.

If you want to make a complaint about the way we have processed your personal information, you can contact us using the details below.

Access to personal information

Entrust Music Service Staffordshire tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 2018. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request for any personal information we may hold you need to put the request in writing addressing it to ­­ or writing to the address provided below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

Links to other websites

This privacy notice does not cover the links within our website, linking to other websites. We encourage you to read the privacy statements on the other websites you visit.


Name and Contact Details of our organisation and service

Entrust Music Service Staffordshire

Entrust Support Services

Riverway Centre



ST16 3TH


Telephone: 0333 300 1900


Name and Contact Details of our Service Representative


Head of Service – John Callister –

Operations Manager – Rebecca Smith –



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